In this section

• Support
• Service


 

 

Service

Trapeze ITS offers a full line of service options tailored to your specific needs. These include warranty and maintenance to training and consultative services.

Warranty

Trapeze ITS offers a comprehensive suite of industry-leading, post-implementation Service and Repair services to ensure fleet and business operations, productivity, and safeguard technology investments.

We offer both pull and replace repair, onsite field service, and custom engineering options. Trapeze ITS strives to maximize technology investments and minimize expenses throughout their service lifecycle. Our offerings provide exceptional value tailored to meets agency and industry specific requirements

Maintenance

Trapeze ITS Owner Services provides customers and partners a single point of contact for best-in-class repair, support, education and advanced engineering services.

Our teams comprise multi-disciplined technical talents and product expertise to deliver mission critical business stability 24X7. From integration, implementation, warrantee, and lifecycle product maintenance, Trapeze ITS Owner Services provides critical anytime support and solutions for managing, controlling, and optimizing product assets and resources across the TransitMaster product technologies.

Training

Our professional trainers understand Transit environments and how users apply our TransitMaster technology to their daily jobs. This industry background and expertise allows each of our trainers to effectively approach adult education with best practices, proven processes and the necessary discipline to assist end users in adopting new technology, tools, and business practices.

Consultative Services

From preplanning through systems “go live,” Trapeze ITS ensures successful deployments of all sizes and complexities and expedites return on investment.

With a comprehensive suite of consulting, project management, systems and engineering services, radio and networking services, data and GIS, and field deployment integrators, Trapeze ITS Owner Services team brings full scales talents to any size project.

Partnering before, during and after product implementations assures our customer of cost-effective full lifecycle technology implementations, leading to greater efficiencies, superior business continuity and long-term value.